I own a small Independent Used Car Dealer, is this all I need?
Yes as far as software is concerned you will be capable of negotiating sales and leases of automobiles, type the documents and provide the reports needed to file your taxes and manage your business.
I have been searching for auto dealer software for some time now, I have downloaded a few and found them to be clumsy and difficult to learn, I tried Lease and Loan Master and loved the simple and fast interface, but I would like to know if the actual purchased program is the same.
DealerDevice Online runs the same program through our hosted service. We can help you get started and provide support by telephone.
I was searching for auto dealer software on the web and found that many sites don't show their screens, some require account information before you can fully evaluate their software.
DealerDevice Online provides access to Lease and Loan Master through our hosted service. Current pricing and signup information is available on our homepage.
I found other auto dealer software but the text on the screen is very small, the screens are busy and in ugly colors that are hard on my eyes, I mentioned your auto dealer software solution to them, with your simple re-sizeable screens, they said you don't include all the options they have, for example, life health and disability insurance, gap insurance, and weekly financing, do you?
Yes We do, some text boxes are hidden from the main view to keep it simple when they are not in use, our file menu is a quick way to add and remove them and We have an advanced defaults that let's you choose what is visible and what is not.
I recently got auto dealer software from another company, but every time there is a change they add a patch program it seems the program is getting slower each time they add something and the installation is more complicated, does that happen to all auto dealer software programs?
It sound like you got a program that cannot be updated, many older applications where designed by programmers that are no longer available to make changes and other programmers write patches to attempt to make them work when new laws and procedures are required, the life span of those programs is questionable, as they become memory heavy and harder to use. In our case We are the developers of our auto dealer software solution and have complete access to 100% of the code So changes are never a problem.
Can I use DealerDevice Online from different types of devices?
DealerDevice Online can be accessed from Windows PCs, Macs, Android devices, iPhones, iPads, and tablets.
Is your auto car dealer inventory management solution software for auto sales dealerships available with BHPH financing and accounting?
Yes if you select Window, Accounting you will be in the BHPH Module of the program.
I am a used car dealer, I have had many DMS and F&I auto dealer software programs, some ok and some bad, you seem to understand my industry more than they do, have you ever been an auto dealer?
Yes our founders went from selling on the line, to desk managers, Lease Managers and General Managers of some of the largest New and Used Car Dealers in the Country, A decade was spent as well as an automobile Broker, this program was designed for use in their own operations, and the sales of the program to outside auto dealers was by demand since the closing window was kept as a trade secret. The decision to sell the auto broker company resulted in 100% dedication to the software development.
How many trade-ins can I have on a single deal?
2 trades are standard, each with it's complete description and Allowance, Appraised Cash Value, and Pay-Off.
Can I have a report modified, is there a cost involved?
Yes any Car Dealer or Boat Dealer or Finance or Leasing Company can request a modification via fax or e-mail and We never charge for report customization.
Are you Integrated with a Red Flag Service for the auto industry?
Yes We are 100% direct connect with Black Book Red Flag Service, you never have to re-enter the clients information, the program encrypts the data and sends it directly so you get the report in an instant.
What about a Car Dealers Customer Follow up and Quality Control
We are completely equipped to handle CSI, follow up and quality, with extensive reports, and modules that include reminder tickler warnings to call for everything from lease or loan end, to collections, and notifications.
How do you compare with other Independent Auto Dealer Software Vendors?
We have a unique approach to support and maintenance, when you call you are never waiting to be connected directly with a programmer, capable of modifying the entire program to fit your needs.
I am a Car Dealer that carries my own paper, will this software do what I need?
Yes our Buy Here Pay Here is robust enough to work for Finance Companies and Banks, but it was designed for the Auto Dealer that finances directly, you can print a payment coupon right after printing the retail installment contract or Lease.
I am an old Independent auto dealer, and have always done things by hand with a ten key calculator, Do I need this?
Yes, these days your customers can calculate their own payments and read bids on their phones, But the main advantage is this...
Say you ten keyed the right numbers and are in the process of filling your forms by hand, the customer may ask about an extended service contract or floor mats, at the last minute, you are so tired from handwriting, you may be inclined to "throw them in" and that over time can be very costly. With our Auto Dealer Software you can make a couple of changes to the deal on the screen and whip out another contract in seconds.
What about those online services that let me type a document for that specific lender?
If you don't have your own Independent auto dealer software, you will be subject to that lenders parameters 100% of the time, they will also own your client information and have all transaction details online, this may be ok for the clients you sold with them, but what about the ones you have not closed yet, you could loose your client to competitors once the web knows they are in the market for a car.
Can I use DealerDevice Online directly?
DealerDevice Online provides access to the complete program through our hosted service.
Does the one DealerDevice Online, load both Lease and Loan Masters?
Yes the DealerDevice Online includes Lease and Loan Masters as well as the full Buy Here Pay Her, Lease Here Pay Here Options.
Can I enter an actual deal in DealerDevice Online?
Yes, you can enter actual Lease or Loan transactions using DealerDevice Online.
Can I Network the Software program?
Yes the program is compatible with Drive Letter Mapping to any PC or Cloud Drive.
Can I Make my own forms, you know, align them to my own printer?
Yes the program includes a form maker. You can create entire contracts including special formulas and additional input screens.
Is this also a Desk Manager?
Can I use it to pencil deals?
Yes, the programs first screen is a Deal calculator and desk manager, you can have hundreds all over your desktop, with multiple deals or multiple quotes for the same customer.
Is this similar to Tracker, Frazier, ADP or other Software for Auto Dealers?
Yes and no, We all service the same industry but each has a unique way of doing it, most of our competitors are great products, and service your industry well, our unique features are the way We offer support and updates, when you call or e-mail you are never screened or made to wait while going through a long time wasting menu, you reach a live human voice capable of providing the highest level of support and information 99.99% percent of the time, and for that 0.01% your call is returned within a few seconds. We also believe our program is the easiest to learn and easy on the eyes. Most of our customers learned the program without ever reading a manual, our quick live tutorial gets you functional in less than 20 minutes.
Do you do Independent Used Car Leasing?
Yes We Do, Sales and Leasing Software for New and Independent Used Car, Boat and RV Dealers.
What about Remote printing?
Yes you can print remotely to satellite offices or network printers. If you are on a tent sale you can print all your forms locally or on the office printer.
How easy (or difficult) is this software program to learn?
Even though manuals and videos are available on this web site, the program is so intuitive you will have no problem getting used to it. We also offer free tech support which includes remote control training, where We will guide you step by step through each deal until you feel comfortable on your own.
Can your system be networked?
DealerDevice Online provides access to Lease and Loan Master through our hosted service and supports multi-user operation.
Can I get reports of activity when I am out of the office?
Yes the program can send you e-mails for example when a cash receipt is made.
Can I create my own reports?
Yes, our Month to Date Reporting module lets you select up to 9 items of each deal, and one filter to produce and memorize all kinds of reports.
Can my records be stolen? or lost, or mixed with the records of another car dealer?
DealerDevice Online gives each customer an assigned hosted environment for their Lease and Loan Master data.
Can an independent Used Car Dealer share a customer Deal with another?
Yes you can save a single deal to your desktop and e-mail it to another auto dealer.
Can I do Rule of 78 and Simple interest deals?
Yes you can even change a deal from Rule of 78 to simple or from Simple to Rule of 78.
Does this program help me manage auto dealer prospects?
Yes, We include a simple contact manager, capable of storing your prospects, with calendar links to remind you when to call again. The program will also create a complete phonebook of existing clients, pulling the prior deal up when you enter parts of a phone number, name or Vehicle. Form letters can be merged with stored customer information.
What about 365 day year vs 360 and the different calculation methods?
Lease and Loan Master is compatible with all existing methods, for Lease and Loans, as innovative calculations are added, We continue to include them. In Leasing We include Payment Factors, EAB, Tilden and the regular Money Factor, APR and rent Factor. In the Loan Master We have both Rule of 78, Simple, and all the various ways of calculating the number of days in a year and the number of days to the first Payment. We also include Zero APR rollbacks and Lender Fees that change the APR, Life Health and Disability Insurance and Etch, Gap and other additions.
What if I need a special formula?
We add special formulas on all our forms, and will also modify the program on request.
Can I process multiple Deals or Quotes?
Yes, multiple quotes is our specialty! You can run many instances of the program on the same screen a few could be different scenarios of the same deal. Others could be different deals all together, you can save all to your working folder to review and continue the sale later.
Do you speak english well?
Yes, of course, all our tech support is in the USA We also have spanish speaking technicians, try calling our support line 800 70106686 you will speak to our top level support every time!
Can an Independent Auto Dealer use this as the only F&I program?
Yes, DealerDevice Online provides access to the complete Lease and Loan Master program through our hosted service.
I was recommended your program due to it's closing tools, can you explain?
Yes, Our program can roll back payments to the Sale Price, Down Payment, Interest Rate, Balloon Payment, Service Contract, The Term or Trade in Allowance. By rollback We mean you can change the payment and the calculation changes the desired item so that the payment you request is achieved. This is especially useful during the negotiating process.
Additionally, you can separate many quotes on the same screen as you go through the process of closing, So if you need to give up on the price of the service contract you can make some of it back on the rate or the trade. By keeping the quotes on screen you can always go back and forth. Each screen can be resized and placed all over the screen, numbers are easy to read and placed intuitively, Best of all, the second your customer agrees to a deal you are happy with, you can print forms and present them for signature without delay.
What do they mean when they say I will smile when a customer asks a question?
Most other programs are cumbersome requiring lengthy procedures to complete or make changes to a deal, you move from one module or page to another, and many items will not work unless the page is filled in completely. Once you and your customer agree on the price, there is little incentive to make changes when questions are asked.
Our program was designed to make that process so simple you smile when the customer seems to stop the process to ask about adding or removing an option in equipment or financial terms. For example, if the customer wonders if they should keep the trade in out of the deal or remove the warranty, or add the satellite radio option. You can smile because you can make those changes on the fly, keeping each quote open on the same screen, completely in control of your increasing gross as you go from plan A to plan B or C etc.
Can you show me an example of the above feature in a deal?
Lets say you have pretty much closed a deal with a Trade-in worth 2000, that you had to allow 2300 in the negotiation, so you are over allowing 300. And as you present the papers for signature, your customer mentions their neighbor wanted to buy the car from them for 2400.
If you are using a complicated or cumbersome system, you push to have your customer sign anyway, and if you are successful you complete the deal and begin to work on getting your next up.
But with our program you can smile, and quickly remove the trade on a side quote, to show the customer how little the payments change if the trade in is removed, how their 2400 will go a long way if saved, and in the process you avoid the 300 over allowance that was going to impact your gross... Everybody wins! That is the difference between "order taking" and "Deal making".
Many times customer will ask about Floor Mats, or extended Service Plans at this point and if the papers have been printed you may end up throwing the item for free instead of continuing to close and increase your profit.
What about the Multiple Deal Feature?
Say an independent used car dealer, advertised five Vehicles in the local paper including special lease or finance options and payments, each of those 5 cars can be saved as an icon on the desktop, making it easy to process the sales by just adding the customer name. While a customer is completing the application, you can pop up another Lease or Loan Master and enter a totally new transaction, and bring up more to answer a question from a sales call. The number of deals on the screen is only limited to your computers memory, and monitor size, most can easily have over 50 separate deals open at the same time.
How does DealerDevice Online provide remote access?
DealerDevice Online runs Lease and Loan Master through our hosted Windows environment, giving you remote access while retaining the features and familiar desktop interface of the program.
What other differences are there between your auto dealer software program and Tracker, Frazier, ADP, UCS, Desk Manager or other Software for Auto Dealers?
Additionally We have unique features such as Multiple Screens, where you can work on many separate auto dealer transactions, or the various plans or scenarios for the same deal, Most other programs either have a single instance limitation or offer a separate deal calculator, which requires re entry of data once a deal is agreed on, With our solution, you could have various transactions on the screen and proceed to type forms on the active one, before you switch to the next, all this without hitting the save button.
We also have the ability to program a new form a few minutes after you fax it, with our calibration options We no longer need to wait for you to mail originals. We also have and continue to add special finance modules and sales closing tools, The entire program is dedicated to enhance the quality of your sales or lease deal.
What about sharing a deal between two offices, do I have to send the entire database?
Sharing can be is as simple as attaching a small file to an e-mail, or saving it to the cloud or flash drive, each deal is a single file, so you never have to send the entire database.
Small software Company vs large Corporation, which is a better program?
The choice is yours of course, We believe We are good for you because We can quickly make changes to customize this software to fit your needs, We are always available for comments and requests, using the same telephone number for support and sales. Large companies need to set rules and procedures to operate, many times this could cause delays in their ability to respond to your needs, and to get the upper management to hear your feedback. Lately many companies lost the ability to make changes to programs that where written in the 80's by people who are no longer affiliated to the company.
I am a small used car dealer, I have had your program since 1988 but never updated or contacted you since, If I update to the latest version will I loose my customer list or records, will I have to convert them? And what is the cost of updating?
Our software has maintained compatibility with older Lease and Loan Master records. For current DealerDevice Online service and pricing information, see our homepage.
Is this Auto Dealer Software all I need to type contracts, store and report on deals and manage my dealership?
Yes.
Can I charge a credit card directly out of this auto dealer solution?
Yes, this auto dealer solution includes the ability to select the down payment, pickup payment, or monthly payments and charge them to your customers credit card directly.
Can I export my inventory to my web site, auction, CAPS interface, Authenticom, Credit Acceptance Corporation and the like?
Yes, all it takes is saving your username and password, the auto dealer can send a specific report, no charge for customization, you can select what to send and what to keep, filter and modify at will, the best part is the report can be placed on the remote ftp site with the click of just one button.
Is DealerDevice Online a paid service?
Yes, DealerDevice Online is a paid subscription service, and We provide support by telephone. DealerDevice Online provides access to the complete program with all its features and options through our hosted service.
How do you compare with other programs?
We are faster, better, and easier to use, some other programs can over restrict your deals, or make it too complicated to complete a deal or type forms and contracts. We make it fast and easy, you can enter a car, truck, boat or rv deal any way you want, and in any order. Forms are easy to find (We have a graphical interface showing pictures of each form) and the printer doesn't have to be set up or changed, some forms can go straight to the dot matrix printer while others are set to go to the laser or ink jet printer. Our screens can be resized to show larger fonts that are easier on the eyes, and We continue to improved by taking your input daily and posting updates that provide immediate results.
My current Dealer Management System DMS is too complicated, I have to fill in too much info, more than is needed for a quick sale, do you have a better alternative?
Yes We do, our program can close a complete deal with only the price and term, without entering the customer, as you would do if you want to enter the customer later, you can enter information in any order and there is no forced procedures to complete.
I have a problem with my current Auto Software Vendor technical support, they make me jump through hoops and can't seem to solve anything.
We have a unique approach to technical support... Continuously updating the program to make the questions unnecessary, We answer the phone with a live person ready to give you the highest level of support on the spot. Our Sales line is the same number as our support line.
What about my satellite offices, can We share the data?
Yes of course, you can assign a drive letter anywhere inside or outside the local office, you could also set up a server in the cloud and have the separate offices share customers and or inventory from all.
I am Fed Up with my current DMS, I am constantly informed of the things I can no longer do, In the past I was able to roll back payments, and do multiple quotes, Now they say it's not possible due to server issues, why do I feel We are going backwards?
DealerDevice Online provides the Lease and Loan Master features dealers depend on, including payment rollbacks, multiple quotes and support for a wide variety of printers and forms.
How fast can I get your Auto Dealer Loan Master?
You can get started with DealerDevice Online by signing up for the program online. We can program a form for you after you print our calibration sheet on it and fax it so you could be typing forms in the next 25 minutes.
What if I have a custom Purchase Order with my logo on it, can you program that?
Yes We can, simply e-mail the Word, Jpeg, PDF or other electronic format of your PO, We can program it to print entirely on your color printer, or if you have preprinted copies, print our calibration pattern on it and fax it. We can align all the information in minutes.
I own two auto dealerships, can I handle deals from both while keeping them separate?
Yes, you could have 10 or 20 dealers and have a separate icon on your desktop for each store, You can save set parameters for each type of transaction and save them as icons on your desktop.
Can I send a deal from one auto dealer to another auto dealer?
Yes, you can actually e-mail a single deal or quote, you can also save to a flash drive or a networked server or drive in the cloud, if you decide to e-mail a deal the recipient could simply double click the attachment to open and view the entire deal or quote.
Can you help if my PC starts acting up?
We are of course experts in our program, but if it's something We have seen in the past We will be glad to offer support, and if We can remote control We will fix it ourselves.
Can you install my Auto Dealer Software for me?
Yes We can connect to your desktop if you want and We can do the entire installation for you, you can go back to selling cars while We do all the set up. Give us a call and We can help you get started and provide a tutorial.
Can I have my repair order checks update my inventory directly?
Yes with our Quickbooks Interface option your repair orders can go directly to your auto inventory database.
Can all my Car Deals go straight to Quickbooks, itemized and in detail?
Yes with our transaction interface your entire deal will move over to Quickbooks, without having to manually import them.
I am a Buy Here Pay Here Auto Dealer, Sometimes I am not in the office and a customer comes in to make a payment in cash, how can I control this to avoid the possibility an employee may keep the money?
The LeaseMaster has a special e-mail setup that will send you an undetected e-mail whenever a receipt is printed, if you instruct you customers never to pay cash without a receipt you should be able to reduce crime.
Can I make my own auto dealer forms?
Yes, our solution includes a form maker, so if you prefer to create your own, you can. You can make a few and order others from us, your choice, We believe as an automobile, boat, rv dealer you should have control over costs and the ability to have 100% control of what gets printed in your documents and contracts.
What about printing Auto Dealer Window Stickers?
We can print them all, with your logo and colors, on labels or plain paper.
What about form letters, thank you letters, follow up letters for mass mailings?
Yes, Yes, Yes We do it all, you can make all sorts of lists, and phone lists of your sold and working auto dealer customers, We can embed your designed letter to fill in the blanks instantly.
I have read fantastic reviews of your auto dealer software program, however I have never seen you in trade shows or any advertising?
True, We pride ourselves of being dedicated to serve your industry, We have maintained a zero advertising budget for over a decade and continue to grow by word of mouth, the price difference between our product is a reflection of the savings of this method.
I have been shown by other auto dealers how quickly they can get a form programmed, and how fast you answer the phones, how can you do it? Others get their lines overwhelmed with tech support calls and put people on hold for hours.
We have a unique method of operation, We use the same telephone number for sales and support, if there is a problem and support calls are too many, then the sales volume will have to drop. So the effort is in maintaining an easy to use program that requires very little support, when ever We get a call with a question, We always rethink the program to make the necessary changes so the call is not needed in the future. We also continue to enhance our technical frequently asked questions section to include the new solutions.
I currently am considering ADP's lightspeed program but the price is out of this world, I also hate being told how to run my business can you help?
We will not badmouth a competitor, We are sure a large system like ADP's is beneficial to many in your industry, and We are sure some businesses could use stricter guidelines, many of their subscribers are New Car Dealers that where instructed by the Factory and Franchise regulations to use ADP. That said We offer an alternative that you can control at prices too low to compare, and Yes We do service New Car Franchised Dealers too.
I thought I had the Best Auto Dealer Management System, it was expensive and will remain unnamed, They never answer the phone, I can't figure out how to use it, and when I finally get a call back they patronize me to death.
We have heard of them... Some software vendors are in fact re-sellers of other products, they mark up the price and push more sales that can be handled by support staff, the patronizing is their way of limiting the volume of tech support calls.
My current Auto Dealer Software Vendor said I have to buy another one, because the old one is no longer valid, will you do the same?
We have a prime directive of retro-compatibility, our clients can work on a customer last saved in 1988 on our old DOS version just as fast as they can work on the latest Windows 10, 7, of course in 1988 We had no fields for Cell phones or e-mails, but the latest program can still recall the oldest deal instantly. What keeps changing is the Operating system (like the version of Windows) We are constantly adjusting to fit the new versions but always keep the original format. And no you don't have to re-learn the system.
My auto dealer software vendor said they can't make changes anymore, something about the code.
Many of these programs where written by people that retired years ago, the technical support was outsourced to India and all they can do is add patches to the code, eventually the patches get patched and the program slows down to a crawl. We are the developers of Lease &Loan Master and use no vendors or "sales departments" so We can open the code and make changes on the spot.
Can I use DealerDevice Online from different computers and mobile devices?
Yes. DealerDevice Online can be accessed from Windows PCs, Macs, Android devices, iPhones, iPads, and tablets.
Do I have to make the Dot matrix printer the Default printer?
No each form has the ability to remember what printer you want to use with it, for example, if you want to print a letter or a plain paper form you can set it to remember to use the laser or color jet, and for a long Bankers Systems Contract you can set it to remember the Dot Matrix.
My State has specific requirements for taxes on sales and leasing of cars and trucks, can you comply?
Yes We are 50 State Ready, and have also implemented Canadian and European Leasing and sales, Since We service what We sell We can continue to adapt and make changes to fit the way lawmakers continue to change taxation and regulations.
Is this software only for auto dealers, what about boats, rv's and motorcycle dealers?
We are currently servicing 60% of our customers are auto dealers, the other 40% are boat and powersport dealers, many RV and Motorcycle dealers are combined with the auto dealers, all use Lease & Loan Master for Windows.
How long Have you been in business?
Lease Master was created in 1988, originally it was a Auto Lease program, the Loan part came a few months later and found a niche because it was working on stand alone IBM pc's instead of requiring the use of server and terminals that where very expensive to obtain, We embraced the Windows Operating system as soon as it came out, and evolved over the years with it. Most of the ideas that made this program great came from one on one contact with our clients and our undying effort to satisfy requests. So that is 23 Years of development and experience!
I am a used car dealer, We have special needs for calculations and presentations, you can call it sales aids, what do you offer in that?
Starting with our multiple quote interface, where you can carry a prospect through plans A to Z, (with trade-in, without, large down, no down payment, cash vs finance, lease vs buy, price vs rate, good and bad credit etc)
We also have fuel savings comparison wizards, to help decide if a hybrid Vehicle saves money when comparing the price to the fuel consumption savings, Special financing to look up your inventory and find qualifying cars, cash conversion calculators to show if financing is a better choice than paying cash, menu selling, weekly conversions, and many many more, as you come up with plans and formulas We add them to the program at no charge.
How much does it cost to get VIN decoding? You know, where you type in the Serial number of the car and the program gets the Year, Make and Model?
The VIN Decoder is FREE, it also works to verify that the Serial number you typed is correct.
What is the cost to make auto dealer custom Forms?
All State Forms are Free, When it comes to custom forms If you order 10 they are $45.00 each, or $50.00 if you order 5 Any form We make is covered for a year of changes, adjustments and modifications at no charge.
I am a car dealer, but I need special custom reports created, what would the cost be for them?
All custom reports are FREE, there is no additional charge.
I am a Buy Here Pay Here Automotive Dealer, I require Metro II reports, what is the initial charge and monthly fees for this?
Metro II reports are FREE Included with our optional Buy Here Pay Here Module.
What about Payment Coupon Books?
FREE - Payment Books are included FREE at no additional charge.
What is the cost of the interface to run credit reports for a car, boat and RV dealer?
FREE -The Credit report interface is 100% FREE of charge.
What is the cost for technical support? Quickbooks support, and or Network Support?
DealerDevice Online customers receive support for the hosted service.
I am an Auto Dealer, I need to have special Window stickers made, What is the cost for this?
You can order them the same way you order forms and contracts for $45.00
What about plain paper forms, You know where you print everything on plain paper without inserting a pre printed form?
Same as any form, but We can't reproduce Copyrighted material, you would provide the graphic logo and text. If We receive written authorization We can reproduce the forms on plain paper for you, Bankers Systems Sells license for those on a per financed contract basis, so you wouldn't have to pay for unused forms, only the ones you complete.
What do you charge for remote access?
FREE - Remote access is included at no extra charge with our full support option.
I am a used car dealer and need special finance software, what is the cost of that option?
FREE -Our special finance module is included FREE.
What is the cost for weekly payment conversions? You know where a monthly installment loan is converted to weekly or semi monthly payments?
FREE -Weekly, bi Weekly or Semi Monthly Payments are all FREE the program has the ability to convert to Weekly, Bi- Weekly, Semi Monthly, Monthly, Quarterly, Semi Annual and Annual Payments on both Sales and Leases.
What is the cost to export my inventory to my website or other web services?
FREE -There is no charge for inventory export modules or reports.
What about Credit card Charges, can the program process a charge transaction? Any fees?
FREE -Charge it Pro is included with the program at no additional cost.
What if I need you to interface with another program, what is the cost?
FREE -All integration is offered at no charge on our part.
I need dependable access to my dealer software and responsive support. How does DealerDevice Online handle this?
DealerDevice Online provides hosted access to Lease and Loan Master, backed by our telephone support team.
Will this program roll payments to the Term, I run a small car dealer and We keep the payments the same, just changing the term of the loan, kind of like the 99 cent store, but our payments are all 199.
Yes you can roll the payments to the term.
I love what I have seen so far, But I need to start small and grow, can I buy this auto dealer software in payments or in parts?
Yes, call us and We will work with you We offer no contract rental and no contract payment plans.
We are a large multi franchise New and Used Car Dealer, The Factories want specific reports and files transmitted, can you work with us?
Yes through our hosted service. We need is samples of the forms or data you need and We can make them for you, additionally We can keep each Franchise separate, and provide reports on each and the entire group together.
I run a multi office Car Dealer, each office sells cars and trucks, but I need to see all transactions as they happen, and they need to share the inventory, Can you explain if you can do this?
Yes, We already do, Each office can save their deals to the cloud (interned secure drive) or they can e-mail each deal to you (your choice)
Inventory can also be shared on the cloud, on a separate location, There are ways for you to see all deals but each one would only see their own, while sharing the pool of inventories. You can also instantly see the last calculated deal at any time on each of the locations.
Will you be able to handle the 999 plan, 20% , 15% or any other form of VAT tax people are talking about in the future?
Yes of course, We are already capable of handling the Canadian system, but our programming dept is always on top of the latest changes.
I am a New & Used Car Dealer, I am not very computer literate, so learning a new program may be tough, can you help?
Yes We can install it for you, and teach you and your employees one on one via remote control (where We see the same screen) both having access to the mouse and keyboard, We can have you functional in 30 or 40 minutes, all at no extra charge.
Why is your company name Leasemaster.com when your product is the best auto dealer sales software out there?
It goes back many many years ago, We haven't changed the name because it is a well known brand, Leasing is still how most dealers find us because their current F&I System doesn't provide it, and We eventually get you the Loan Master module too.
Can I order your Auto Dealer Software while using another Auto Dealer Software at the same time, is there a conflict when two are installed?
Yes you can have as many Auto Dealer Software DMS Systems and F&I Systems as you want, there is no conflict, many enjoy the benefits of one while other people in the office are used to the other, We can even assist in exporting or importing data so the systems share information. And if your printer has been modified to fit them We can adjust our forms so you can print them without altering their settings.
I already have your Auto Dealer Software Solution installed, and my partner wants one, is the cost the same, or is there a discount?
Current DealerDevice Online pricing for users and accounts is available on our homepage.
We can also network the two licenses so they share inventory and or customers, they can share and also work while disconnected without any problems.
Believe it or not I still fill in all my contracts by hand, Do you think I would benefit from using a computer to fill in my forms and contracts?
Yes you would, We can make the learning process easy, by taking you step by step, We do the installation, We set it all up, and then We play sample deals with you as you learn the basic steps of deal calculation and form completion. Warning We have been told this program is addictive.
I run a Buy Here Pay Here operation (BHPH) and sometimes I have a life, and find myself out of the office, can the program notify me when cash is received?
Yes the program has the ability to send you secret e-mails when a cash receipt is printed.
Can you see my customers and their accounts and payments?
No all your data is saved locally in your computer's hard disk drive, and none of it is stored on the web, unless you specifically choose to use the cloud and put data there.
I am torn between getting your Auto Dealer Software and another program my bank will give me for free, Why should I choose yours?
Nothing is really free, your Bank has made arrangements with a auto dealer software provider to give you a base account, they limit it to deals done with that bank only, and the parameters are all based on the specific Lender. That may seem good if it's the only Bank you have, but you should still be able to type cash deals and Credit Union Deals, and be open to doing business with the Factory Lenders and other Banks (competition makes them honest) If you have your own DMS you control what you sell and how you finance it, you records belong to you and no one else.
I bought a Used Car Dealer that has and old program called Tracker, I can't find the company or any support for it but it seems to work, Should I change to your auto dealer solution or can I stay with Tracker.
The choice is yours, some of those older programs lost access to the code and can no longer make changes, as you know Lawmakers are always finding ways to make you change the forms you print and the way taxes are calculated. We have heard of programmers that offer to patch up old programs but the cost is too high. The best advise is to Install Lease & Loan Master and process your new deals there, while you keep the old program to work on old records, you can also have us convert the old records for you if you want. At Leasemaster.com We created this program ourselves and have complete 100% access to the code and the ability to keep up with the changes.
I am a Used Car Dealer and New Car Auto Broker, I currently use a program DMS I shall not mention, The question I have has to to with support, when I call them, I get put on hold for long times unless I select I want to buy something, its upsetting, are you any better?
We have a unique system, our telephone number reaches support directly, no one is transferred into lengthy holds because the same representative that can sell the program can support at the highest level including remote control assistance, We have a motto that reads...
"if tech supports slows down sales... so be it."
How many deals can I have opened at the same time? My New car lot gets busy on weekends and I need a program that can walk and chew gum at the same time.
The number of opened deals is only limited to your computers memory and monitor size, The average Windows 10, XP Vista or Windows 7 PC on the market can easily hold 50 deals at the same time, but with one of those giant flat screens and a fast PC you could hold three or four times more, each deal kept completely separate from the others, and capable of duplicating itself for advanced negotiations.
I am a Used Car Dealer, and what I have a problem with is the promises I am made by the sales department of a large auto dealer software company versus the reality given to us by technical support, how are you different?
We hear that a lot of our competitors, We felt the separation of sales from support is the cause of most of it, to avoid this We service both sales and support from the same department, any product presentation and statements of what the program can and cannot do are made by top level support representatives. If one of us promises a feature that doesn't exist he or she would have to create it.
I hate my current Auto Dealer Software vendor but they have a feature I haven't seen in your software, can you add new features?
Yes of course, We do not reverse engineer but if you request a feature or calculation We can surely program it for you.
Can you print a Lease Agreement out of a purchase calculation, I need this to do a Lease first for 1 year and convert it to a purchase.
Yes We already have the setup, creative financing and leasing is surely becoming one of our most unique features.
I own three used car lots, and need software that will keep my inventory separate, can your program do that?
Yes, We already have an inventory module that can keep 4 separate databases, and you can move Vehicles from one to the other, and produce reports individually or all together.
I need special inventory reports made, how much does it cost to program?
Any reports We create for you are free of charge.
I have multiple investors for my Buy Here Pay Here Auto Dealership, can We keep their money separate in the same program?
Yes We have the ability to maintain unlimited portfolios, and you can sell paper from one to the other too.
I have a Finance company, my current software program can't produce a metro2 report (to tell the credit bureaus how people are making payments) once the account has been charged off. I need something that can continue to report charge offs, does your program do that?
Yes We have a specifically named charge off folder, when you move the account there, the metro 2 report will continue to read it and report on it.
I waste a lot of time waiting for my customers to make their minds up, and sometimes a line outside my office is formed with the next customer ready for F&I, is there a way to enter the next clients information while my current one ponders the deal I offered?
Yes that is exactly what We do with our multiple deal interface, you could have 50 or more quotes on the same screen and switch between clients with a simple click of the mouse, you can use it to keep separate options open for the same client (plan A plan B etc.) or you could get the next deal ready while waiting for a decision from your current client.
I have a small auto dealer, I am currently paying 200 per month for another dealer software program that has a poor deal calculation interface, but they provide my web hosting and post my inventory in the auction site, what can you do?
DealerDevice Online is available as a hosted subscription service. See our current pricing and signup information.
I also have that 200 month plan, and the worst part is they never answer the phone, they are located in India!
Well our support line is the same number as our sales line, and it's located right here in the USA.
